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Customer services
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All Formats ( 94 )
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Simply Better: Winning and Keeping Customers by Delivering What Matters Most
By
Patrick Barwise
,
Sean Meehan
Hardback
Usually ships within 3-7 days
Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage
By
Nickolaj Siggelkow
,
Christian Terwiesch
Hardback
Usually ships within 3-7 days
How to Have Your Cake and Eat It Too: An Introduction to Service Design
By
Margus J. Klaar
Paperback / softback
Usually ships within 3-7 days
Co-Create: How Your Business Will Profit from Innovative and Strategic Collaboration
By
David Nour
Hardback
Usually ships within 3-7 days
Would You...to Your Mother
By
Jeanne Bliss
Hardback
Usually ships within 3-7 days
What Customers Hate: Drive Fast and Scalable Growth by Eliminating the Things that Drive Away Business
By
Nicholas Webb
Paperback / softback
Usually ships within 3-7 days
How To Become A Rainmaker
By
Jeffrey J Fox
Paperback / softback
Usually ships within 3-5 weeks
Wow! That's What I Call Service: Stories of Great Customer Service from the Wow! Awards
By
Don Hales
,
Derek Williams
Paperback
Usually ships within 3-5 weeks
CEX Sells: New Inspiration for Valuable Customer Experiences
By
Deborah Wietzes
,
Beate van Dongen
Paperback / softback
Usually ships within 3-5 weeks
The Experience Economy, With a New Preface by the Authors: Competing for Customer Time, Attention, and Money
By
B. Joseph Pine II
,
James H. Gilmore
Hardback
Usually ships within 3-5 weeks
The Buzz: 50 Little Things that Make a Big Difference to Worldclass Customer Service
By
David Freemantle
Paperback / softback
Usually ships within 3-5 weeks
Hug Your Customers: Love the Results
By
Jack Mitchell
Paperback / softback
Usually ships within 3-5 weeks
Customer Mania!: It's Never Too Late to Build a Customer-Focused Company
By
Ken Blanchard
Paperback / softback
Usually ships within 3-5 weeks
Nincompoopery: Why Your Customers Hate You--and How to Fix It
By
John R. Brandt
Hardback
Usually ships within 3-5 weeks
Customer Is King: How to Exceed Their Expectations
By
Robert Craven
Paperback / softback
Usually ships within 3-5 weeks
How to Start and Run a B&B, 4th Edition
By
Stewart Whyte
Paperback / softback
Usually ships within 3-5 weeks
Great Customer Service on the Telephone
By
Kristin Anderson
Paperback / softback
Usually ships within 3-5 weeks
A Practical Guide to Call Center Technology: Select the Right Systems for Total Customer Satisfaction
By
Andrew Waite
Paperback / softback
Usually ships within 3-5 weeks
Delight Your Customers: 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary
By
Steve Curtin
Paperback / softback
Usually ships within 3-5 weeks
Winning Her Business: How to Transform the Customer Experience for the World's Most Powerful Consumers
By
Bridget Brennan
Paperback / softback
Usually ships within 3-5 weeks
Delivering Quality Service
By
Valarie A. Zeithaml
Paperback / softback
Usually ships within 3-5 weeks
Customer Service Wolf
By
Anne Barnetson
Hardback
Usually ships within 3-5 weeks
The Umami Strategy: Stand Out by Mixing Business with Experience Design
By
Aga Szostek
Paperback / softback
Usually ships within 3-5 weeks
Hug Your Haters
By
Jay Baer
Hardback
Usually ships within 3-5 weeks
Competing Against Luck: The Story Of Innovation And Customer Choice
By
Clayton M. Christensen
,
Taddy Hall
Paperback / softback
Usually ships within 3-5 weeks
The Venterra Experience- 10 Years of Wow Moments
By
Venterra Realty
Paperback / softback
Usually ships within 3-5 weeks
The Venterra Experience- WOW Matters 11th Edition
By
Venterra Realty
Paperback / softback
Usually ships within 3-5 weeks
Rethinking Users: The Design Guide to User Ecosystem Thinking
By
Michael Youngblood
,
Benjamin Chesluk
Hardback
Usually ships within 3-5 weeks
Earn It: Building Your Bank's Brand One Relationship At a Time
By
Carl Ryden
,
Dallas Wells
Hardback
Usually ships within 3-5 weeks
Satisfaction: How Every Great Company Listens to the Voice of the Customer
By
Chris Denove
,
James D Power
Paperback / softback
Usually ships within 3-5 weeks
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