Pitman Examinations Institute is a major examining body in further education. This book is jointly published by PEI and Pitman Publishing specifically for PEI exams. This book offers comprehensive coverage of the subject, with material to meet the requirements of the PEI Word Processing Syllabus from elementary to advanced and masterclass level. It is a complete study guide, including introductions to each chapter, practice material, past papers with worked examples, checklists, and a copy of the syllabus - all aimed to enable students to succeed in their PEI examinations.